How do I hide my phone number when returning calls? Follow

In order to mask your cell phone number when using the call-back feature in the Page Message, you must do the following:

1. Open PerfectServe Clinical Collaboration app on your device
2. Click the 3-lines in the upper left corner
3. Click Settings
4. Turn ON the "Block My Number" 
   1. This will only show if VoIP is turned off. We recommend verifying with your organization if Call Blocking is enabled if they require your calls route through VoIP. 

*** Ensure Block Caller ID feature is turned Off in your phone's settings: otherwise this conflicts with the PerfectServe Clinical Collaboration's Caller ID blocking. In addition, if your organizations dispatch number is blocked then this functionality will not successfully work either. 

Now, when you return a call your phone will display either your pager number or your office's main number, depending on how your account was configured.