I keep getting alerts that I have a message. My phone keep buzzing over and over and I’m going crazy.

  1. Log into the console and read the message there. If you are not a console user, contact support; you will need to reinstall the app. To contact support press the info button in the top left of the app and then press request callback.
  2. Reinstall the app:
  • On an iPhone touch and hold the app icon until they all start to wiggle; you will see a little red x in the top left corner, click the x.
  • On an android go to settings, applications, click on Smartpager, then click uninstall.
  1. Then follow these instructions to reinstall the app:
  • https://telmediq1.zendesk.com/hc/en-us/articles/200927095-For-iPhone-or-Android-

 

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