Provisioning and Assigning Pager Numbers

These steps can be accomplished by anyone with telephony, and user management permissions.

Provisioning a phone number

  1. In the top menu bar, open the Telephony menu (it may be found under the More drop down)Screen_Shot_2017-05-24_at_6.16.08_PM.png
  2. In the Phone Numbers menu,
    Screen_Shot_2017-05-24_at_6.16.23_PM.png
    select +Add Number in the top left corner
    Screen_Shot_2017-05-24_at_6.16.34_PM.png
  3. Enter in the area code for your local area, or to provision a toll free number, enter in 855 and select the Toll Free checkbox
    Screen_Shot_2017-05-24_at_6.16.47_PM.pngorScreen_Shot_2017-05-24_at_6.17.05_PM.png
  4. If the search returns no results, Telmediq does not have a number in this area code available. You can try searching for alternate numbers in your area. Often more numbers become available after a day or two if you want to check later
  5. Find a phone number, and under the Actions column select the shopping cart to buy the number

Configuring a phone number

  1. If you have just completed provisioning you will be taken directly to this menu. You can find a provisioned number in the Telephony > Phone Numbers tab using the search
  2. Fill out a description, such as Dr. Doe's pager number
    Screen_Shot_2017-05-24_at_6.17.29_PM.png
  3. Select the Target type Send a Page
    Screen_Shot_2017-05-24_at_6.17.39_PM.png
  4. Select the Message Type Telephone Page
    Screen_Shot_2017-05-24_at_6.17.51_PM.png
  5. Select the Page Target and search for the providers name, such as John Doe
    Screen_Shot_2017-05-24_at_6.18.16_PM.png
  6. Select Save
    Screen_Shot_2017-05-24_at_6.19.05_PM.png

Setting a phone number as a user's caller ID

  1. In the top menu bar, open the Users menu
    Screen_Shot_2017-05-24_at_6.18.31_PM.png
  2. Search for the provider and select their name to open the user details
    Screen_Shot_2017-05-24_at_6.18.42_PM.png
  3. Select the Telephony tab
    Screen_Shot_2017-05-24_at_6.18.50_PM.png
  4. Scroll down to the Mobile Settings
  5. In the Caller ID dropdown and select the pager number
    Screen_Shot_2017-05-24_at_6.18.58_PM.png
  6. Select Save
    Screen_Shot_2017-05-24_at_6.19.05_PM.png
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