Configuring Groups

A Group in TelmedIQ is a set of Users, and Roles. Roles that are associated with a group will add more permissions to the group. There are default Groups that are created with your account for Account Admins, Console Users, Mobile Users, Schedule-group Admins, and Telephony Admins.

To add a User to a Group:

1. Navigate to the Account Settings, Groups tab.

2. Select the Group you wish to add the User to.

3. Press Add on the right hand side.

4. Type the User's name into the filter search, then select their name from the list.

5. Select Add.

To add a Role to a Group:

1. Navigate to the Account Settings, Groups tab.

2. Select the Roles tab.

3. Choose Add a Role on the right hand side.

4. Type the Role into the filter search, then select it from the list.

5. Press Add.

To view all permissions given to Users that are part of this Group:

1. Navigate to the Account Settings, Groups tab.

2. Select the Permissions tab.

To remove a User or Role from a Group:

1. Navigate to the appropriate tab.

2. Select the 'X' to the right of the User or Role's name.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk